New Water Service:
Welcome to Rainier! To set up new water service in your name, you will need to fill out a Utility Application form. The completed form may be dropped off at City Hall or emailed to our Utility Clerk. If you are returning your forms in person and it is past standard business hours, you may drop it through our door, and it will be processed the following business day.
*If you are renting: your landlord must complete the Authorization to Bill Tenant page of the utility application packet before turning in.
If you are moving out of your residence, you will need to contact City Hall and let them know what day you are leaving, provide your forwarding address, and an up-to-date phone number.
Utility Payment Options:
Click “Pay Bill Online” and you’ll be redirected to Certified Payments. If you are not brought directly to the city's landing page, please enter 4705271 for the Bureau Code. You will need your account number (ex. 1000.0) and the total amount due (or however much you would like to pay). This option incurs a 2.5% convenience fee. There is a minimum processing fee of $1.50 for all payments under $60.00. Allow up to three business days for your payment to process.
Note: All payments, other than utilities, are to be paid directly to the city either in-person or via mail. Accepted forms of payment are check, card, or cash. For building permits and land use applications, a 3% credit card fee will be applied. These payments include but are not limited to business & occupation (B&O) taxes, building permit fees, land use application fees, facility rentals, reimbursable city services (e.g., engineering/planning/building inspector), and ROW permits. Refundable deposits are to be paid by check only.
Pay by Mail
Send payments to PO Box 258 Rainier, WA 98576.
Pay by Phone
With debit/credit card. Please call (360) 446-2265. This service incurs a 2.5% convenience fee. There is a minimum processing fee of $1.50 for all payments under $60.00. Allow up to three business days for your payment to process.
Bill Payer Program (through your financial institution)
You can arrange with your bank to have them pay your bills for you. Contact your bank for more information. Allow 15 days for your payment processing.
Outside Payment Box
You can attach the payment stub to your check or money order and place it in our night drop. The drop is located in the door located at 102 Rochester Street West, Rainier, WA 98576.
Pay in Person
The Utility Billing office is located in Rainier City Hall, 102 Rochester Street West, Rainier, WA 98576. Credit card and cash payments are accepted 8:00am - 4:45pm. Checks submitted between 4:45pm and 5:00pm will be processed the next business day.